Main Reception Desk
The Main Reception Desk welcomes all patients, families and visitors to the hospital and gives advice/directions in relation to facilities within the hospital. All general post/couriers in and out of the hospital are managed through the Main Reception Desk. Please ask the Receptionist for further details if you are expecting a delivery/registered post. All post is delivered to wards on a daily basis.
Volunteers - Children in Hospital Ireland
Volunteers from the organisation Children in Hospital Ireland, are on hand to help you on your arrival and to entertain and reassure your child and allow you to take some time for a coffee, a shower or a short nap. All our volunteers are vetted and trained, and have a genuine passion for their work. They offer a high quality service and you can be assured they will do their best to help you and your child.
There is a taxi rank outside the hospital on the Crumlin Road. You can order a taxi via the RED freephone taxi line located at the Hospital Main Reception.
The Hospital Shop is located on the ground floor adjacent to the Main Entrance of the hospital and supplies snacks, drinks, books, newspapers, magazines, cards, gifts and toiletries, postage stamps.
Monday - Friday 08:30hrs - 20:00hrs
Saturday - Sunday 10:30hrs - 19:00hrs
Bank Holidays - 10:00hrs - 14:00hrs
The Ashleaf Shopping Centre in Crumlin Village, is a 15 minute walk from the hospital.
There is a Pharmacy available adjacent to the hospital on Errigal Road. Medical Card prescriptions are available at this pharmacy. This is an independent community pharmacy and is not managed by the hospital.
Internet Access for Patients
There are internet surf boxes with printers available in the common area adjacent to the Fish Tank on the ground floor. Charges apply.
Complimentary Wifi is available to patients and parents/guardians which is supplied by Eir. All parents/guardians/patients must agree to terms and conditions before logging on to the wifi.
The hospital Canteen is located on the main hospital corridor and is for the use of staff and parents/guardians. There are vending machines with sandwiches/snacks located throughout the hospital in common areas.
Monday – Friday 08:00hrs to 14:00hrs - Closed at Weekends
There are two coffee shops located on the ground floor of the hospital, beside the canteen and main out patients departments and are run by outside management franchise.
Monday - Friday 07:00 - 18:00hrs
Monday to Friday 08:00 - 23:00hrs
Saturday 08:00 - 21:00hrs
ATM - Cash Machine
There is an ATM machine located opposite the coffee shop in the Main Out Patients Department.
There is an external post box located at Main Reception Desk. Stamps can be purchased in the Hospital Shop.
Citizen Advice Bureau
The Citizen Advice Bureau provides information on public services and entitlements in Ireland. It is provided by the Citizens Information Board and is located outside the Hospital Canteen.
- Opening Hours: Tuesday 09:30hrs – 13:30hrs and Thursday 09:30-13:30hrs
Smoking Free Campus
Since November 2014, Our Lady's Children's Hospital, Crumlin is a no smoking campus. Smoking is not permitted anywhere on the hospital grounds. If you wish to smoke, please do so, outside the blue perimeter line you see painted to indicate the edge of hospital grounds.
Mass is celebrated in the Hospital Chapel located on the ground floor. Check Chapel Notice Board for mass times. The Chapel is open all day for parents/guardians. To view the Book of Remembrance, please contact the Chaplain or Site Manager on duty.
The Security Office is located at the Main Entrance of the hospital. All lost property should be given to the Security Officer on duty. All patients/families are responsible for their property when on the hospital site.